Data Deletion Instructions
Last updated: 20 July 2026
Gold's Gym Elite operates an automated assistant that replies to messages sent to our Facebook Page and our Instagram account (@goldsgymelite.zayed). This page explains what data that assistant holds about you and how to have it deleted.
What Data We Hold
When you message us on Facebook Messenger or Instagram Direct, we store, only for the purpose of answering you:
- The content of the messages you send us;
- Your public Facebook or Instagram display name and the user ID assigned to you by Meta;
- The date and time of each message.
This data is used solely to reply to your enquiry (memberships, hours, classes, location) and to connect you with our staff when needed. We do not sell it or use it for advertising. It is automatically deleted after 90 days.
How to Request Deletion
To have your data deleted sooner, contact us through either channel below:
WhatsApp (fastest): send the message “DELETE MY DATA” to +20 10 5000 8188.
Or: message us on the same Facebook Page or Instagram account you contacted us on, asking us to delete your data.
Please tell us the Facebook or Instagram name you messaged us from so we can find and remove your conversation.
What Happens Next
We will permanently delete all conversation data associated with your Facebook/Instagram account within 30 days of your request, and confirm once it is done. Deleting this data does not affect any separate gym-membership records you may hold with us at the club, which are governed by our Privacy Policy.
Contact Us
- WhatsApp: +20 10 5000 8188
- Privacy Policy: goldsgymelite.com/privacy-policy
- Location: Sheikh Zayed City, 6th of October, Giza, Egypt